Notes/Domino Fix List
SPR # TMDS6JLTD8Fixed in 7.0.2 release



Product Area: IBM Lotus iNotes Technical Area: Attachments Platform: Cross Platform

Lotus Customer Support APAR: LO11389

SPR# TMDS6JLTD8 - Fixed a problem in the handling of the attachment file length. Error "Unable to download file" when DWA 7.0 users attemptted to open .DOC attachments from the Macintosh Notes Client.

Technote Number: 1228384

Problem:
This error occurs only when a Macintosh Lotus Notes Client user sends a .doc
attachment to a user within the same domain, and that user's mail file is based
on the DWA7.ntf design and resides on a Domino 7.0 Server.

MIME settings for Macintosh attachment conversion has no effect on this issue
because it is sent to an internal recipient. This error is not reproducible if
the attachment is sent externally (MIME), and is not reproducible when saving
the .doc file attachment.

This error occurs only when the Forms7.nsf database is used.

This issue was reported to Quality Engineering as SPR# TMDS6JLTD8, and is fixed
in Domino Web Access 7.0.2.

Excerpt from the Lotus Noes and Lotus Domino Release 7.0.2 MR fix list
(available at http://www.ibm.com/developerworks/lotus):

Attachments
SPR# TMDS6JLTD8 - Fixed a problem in the handling of the attachment file
length. Error "Unable to download file" when DWA 7.0 users attempted to open
.DOC attachments from the Macintosh Notes Client.

Refer to the Upgrade Central site for details on upgrading Notes/Domino.


Workaround: Save the .doc attachment locally and then open it from there.

Steps to reproduce issue:

1. Access a user's mail file using the Lotus Notes client on the Macintosh.
2. Send a message with a .doc attachment to a DWA 7.0 user within the same
domain.

Note: This error is not reproducible when sending attachments to an external
recipient.

3. Open the message sent to the DWA 7.0 recipient using mail file using the
DWA7.ntf template and located on a DWA 7.0 server.
4. When attempting to open the .doc attachment, the following error occurs:
"Domino Web Access Error: Unable to download file <filename> from https://...
URL..."
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Last Modified on 12/10/2013

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